These terms and conditions (the "Terms and Conditions") apply when you purchase gems from Themint.com or the NBX (Norwegian Block Exchange) ™ website. The Terms and Conditions may be updated from time to time (for example to reflect changes in technology, our business model, our system capacity or in relevant laws and regulations), and we therefore ask you to accept the Terms and Conditions every time you shop with us. Any reference to "you" or “your" means you as a user of the website, any reference to "we", "us" or "our" means The Mint AS.'
By accessing this website in any way, including, without limitation, browsing this site, using any services, and/or submitting information to The Mint AS or NBX, you agree to and are bound bythe terms, conditions, policies and notices contained in these terms, including, but not limited to,conducting this transaction electronically, disclaimers of warranties, damage and remedyexclusions and limitations, binding arbitration, and choice of law.
To place an order, this website requires you to register online. Your application will be reviewed, and if approved, you will receive an email with your login credentials. It is your responsibility tomaintain the currentness, completeness, and accuracy of your registration data and any loss caused by your failure to do so is your responsibility. It is entirely your responsibility to maintain the confidentiality of your password and account. Additionally, you are entirely responsible for any and all activities that occur under your account. You agree to notify The Mint AS immediately of any unauthorized use of your account. You further agree not to email, post, or otherwise disseminate any user ID, password, or other information which provides you access to the website. The Mint AS is not liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge, and is not responsiblefor any delay in shutting down your account after you have reported a breach of security to us.
Once the account approval process has been completed, orders can be placed. The Mint™ website can be accessed 24 hours a day but may be closed due to maintenance servicesor technical issues. To the extent possible, maintenance services are carried out during low business hours. A purchase made on a public holiday or during the weekend will be processed on the following business day. We can only process your order if the delivery address is listed in the account information registered with us.
Among other things, we reserve the right to cancel the contract of purchase in one of the following situations, without being liable for compensation or other costs:
· Your payment details are incorrect or cannot be verified.
· Your order is placed with the purpose of committing fraud or placed in connection with acriminal offense or other unlawful activities hereunder breach of any applicable AML /KYC legislation.
· There is an inadvertent error on the website, such as a payment error or the like
Before submitting the order, you have the option of making changes to your order or to remove goods from your ‘gem tray’. When you confirm the payment, an order confirmation will appear on your screen and be sent to your inbox. Only when the order confirmation email is sent, your order is officially confirmed and binding. If you change your mind, or made a mistake, please contact our Sales Office at: [email protected]
This Sales Contract will be conducted in English.
You will receive an automatic email confirmation of your purchase. The Mint/NBX will store concluded sales contracts, including the order confirmation, for a certain amount of time, but we recommend that you save these documents as well.
During the check-out process, you will be able to select to have your purchased NFT minted gemstones stored at The Mint Vault or shipped to your home. If you decide to ship the gemstone(s) Shipping Options will be made available for you after which the shipping charges will be added to your order.
The Mint AS will prepare your shipment within 6 business days. Once your package leaves our Vault/is picked up by our shipping company, you will be able to access your order history underyour “My Account” portal.
In order to protect you and our other customers against fraud and maintain a high level of security for online purchases, we may carry out verification checks. The verification check may comprise the data registered in your account, including your address and payment information.
The listed prices for gems on the website do not include shipping costs, warehousing, insurance,taxes and value-added taxes which may be invoiced separately or included in the invoice. Import Duties are your responsibility.
The prices on the website are shown in US dollars.
Our intent is to ship/deliver worldwide, but legal and practical limitations may hinder us from doing so. This issue will normally be sorted out in the Customer Registration Process. Changing circumstances may also alter our ability to deliver/ship to certain regions.
Packages will be delivered to the shipping address specified in the order, and will only be delivered to the specified address. Upon receipt, the package must be signed for.You will find the tracking number in your Account Profile, Order History section. It is your responsibility to follow your shipment and be available to receive it. Please note that the risk of loss or damage to the package passes to you after your package ispicked up by the shipping service. If the package appears to be damaged when you receive it,you should refuse to accept it. If you wish to report any lack of conformity, you are required to contact our Sales Office at [email protected] within 5 days of receiving your package. Pleaseread more under "Non-Contractual Delivery".
If your order consists of multiple gems, we reserve the right to wait until all items are in stock before we ship your package. If you wish to receive your gems sooner in separate deliveries, additional shipping charges will be applied. For more information, please contact our Sales Office at [email protected].
If your gems are non-conforming or we have delivered the incorrect package, please contact our Sales Office at [email protected] If you notice the non-conformity or incorrect package/gems at the time of delivery, you should refuse the package.
In case of non-conforming package, you can choose to:
1. Return the package and receive a refund of the purchase price and all delivery costs when our Sales Office has processed the returned items.
2. Return the package and receive similar items when our Sales Office has processed the return, provided we can supply an equivalent.
3. Keep the package/ gems.
When contacting our Sales Office you will be asked to provide the order number, the gem/item number, and describe what is wrong with the order etc.
You are not responsible for costs associated with the return of non-conforming gems or incorrect packages. We will refund the purchase price and the shipping costs once we have received the items back. Funds will always be returned to the account it was received from.
If you wish to return the gem(s) you have purchased you have 14 business days after the package was delivered to your address. To submit a return, go on your “My Account” profile under “Return” and select the products you’re looking to return. You are responsible for costs associated with the return.
After the 14 working days you won’t be able to make a return. If you have any questions, please contact our Sales Office at [email protected].
We are not responsible for delays or failure to meet our obligations in relation to the Terms, if the delay or the non-compliance is due to events beyond our control.
These Terms and Conditions constitute the complete terms of the contract between us. This site is provided on an “As is, as available” basis. To the fullest extent permitted by applicable law, no warranties, express or implied, including but not limited to those of merchantability or fitness for a particular purpose, are made with respect to this website, or any information, content, materials or products (including software) therein. Under no circumstances, including negligence, shall The Mint AS (including its officers, directors, employees, suppliers or programmers) be liable for any direct, indirect, incidental, special, punitive, or consequential damages (collectively, “damages”) that result from the use or inability to use this website or any product or services available thereon, nor shall The Mint AS be responsible for any damages whatsoever that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, or any failure of performance whether or not caused byevents beyond The Mint AS’ reasonable control. Including but not limited to acts of God, communications line failure, theft, destruction or unauthorized access to the site’s records, programs, or services. Under no circumstances, including but not limited to a negligent act, will The Mint AS or its affiliates or agents be liable for any damage of any kind that results from the use of, or the inability to use, the website, even if The Mint AS has been advised of the possibility of such damages. You download all materials at your own risk. Some jurisdictions do not allow limitations on implied warranties or exclusion of liability for certain types of damages; as a result, the above limitations or exclusions may not apply to you in whole or in part. Any products and/or services described on the website are offered in jurisdictions where they may be legally offered for sale. The information on the website is not an offer or solicitation by anyone in any jurisdiction in which an offer or solicitation cannot legally be made, or to any person to whom it is unlawful to make a solicitation.
We are entitled to assign our rights and obligations under the contract with you to third parties. The standard of the service you receive will not be impaired by the assignment. We will notify you of such a possible assignment. By accepting these conditions, you consent to any such future assignment. At the same time, you agree that from the time when we have given you notification of the assignment, your rights may be claimed only against the third party inquestion.
In case you wish to report on gems purchased from us, please contact our Sales Office at [email protected]. We reserve the right for typo errors, items that are sold out and ‘forcemajeure’, hereunder epidemics or pandemics and including delivery failures from our suppliers. Furthermore, we are unable to guarantee that the website is always 100% up to date. We may change the contents of the website at any time.
As accurate as we attempt to be, Greenland Ruby is unable to guarantee that colors and qualities are reproduced 100% correctly on the website. Reproduction depends on the computer's color settings and the screen being used.
Furthermore, natural products like precious gems will vary in color and sparkle. Therefore, minor discrepancies in cut, color and sparkle are not considered to be a defect.
We always try to provide accurate and comprehensive information on the website. However, errors may still occur. If you have mistakenly been charged an incorrect amount, you have the possibility to place a new order with the correct price stated, or cancel the purchase. However, we reserve the right to cancel the purchase before sending your item if we find that the purchase is based on incorrect information, including incorrect pricing. In such a case, you will be notified by email. If we are unable to contact you, your order will be automatically canceled.
The Mint AS Content, Representations, and Limitations of Liability, Indemnity Jurisdiction and Miscellaneous provisions in this agreement shall survive any termination of this agreement.
Any contracts concluded between us using these Terms and Conditions are governed by Norwegian Law. Any dispute which may arise in connection with our contract, including its existence or validity, must be brought before the Norwegian courts.